Raise a dispute
If you would like to dispute any charges incurred after the vehicle has been inspected and collected by one of our agents, please complete the form below. We aim to acknowledge your dispute within 5 working days of receipt.
If you’ve already made a complaint, you don’t need to do anything as your complaint remains on pause until at least December 2025. There is no need to contact us again. If you would like to make a complaint, you can do so here.
If you would like to dispute any charges incurred after the vehicle has been inspected and collected by one of our agents, please complete the form below. We aim to acknowledge your dispute within 5 working days of receipt.